Questions? Ask away.
Finding the right equipment can raise questions. Here are the ones we hear most.
What is durable medical equipment?
Equipment designed for repeated use that helps you manage a condition, recover from illness or injury, or carry out daily activities more comfortably.
Do you work with insurance?
Coverage depends on your plan and the item. We offer a free, no-obligation eligibility review so you know where you stand before you decide.
Do I need a prescription?
Some items require documentation from a healthcare professional and others do not. We’ll explain what’s needed and coordinate with your physician.
How quickly will I receive my order?
Once everything is confirmed, orders are delivered to your door within days.
What if it isn’t right for me?
Every order is backed by a 30-day satisfaction guarantee, so you can try with confidence.
Can I ask questions before I buy?
Absolutely. We encourage it. Our team can walk you through the equipment, your options and the purchasing process before you decide.
How do I get started?
Call us or use the contact form. Tell us what you’re looking for and we’ll take it from there, including a free eligibility review.
Is my information kept private?
Yes. We are HIPAA compliant. For your safety, please keep medical records and sensitive details out of the web form and share them with our team directly.
Get a free, no-obligation insurance eligibility review today.
Call 866-526-2265 or send a short message. We’ll check your coverage and explain your next steps.